How To Extend Your EVOA Bali Visa | All The Answers You Need In 2024

While most countries have a simple tourist visa that permits you to stay for up to 90 days, Bali – and Indonesia as a whole – have a slightly different (and confusing) approach. There are several tourist visas you can apply for, however, in this article, we’re going to focus on the main one – the VOA (visa on arrival) or more specifically, the EVOA which is the online version.

The EVOA – as you may already know – grants you 30 days in Bali with the option to extend for a further 30 days, bringing the total number of days you can stay in Bali on the EVOA to 60. So how do you extend your Bali visa (EVOA) to stay on this vibrant island for 60 days?

The steps for extending your Bali visa for 60 days are actually super simple, you can do it all online without having to step foot in an immigration office – as long as you completed your original EVOA online before arriving in Bali. 

All you need to do is click the extend button on your online visa application once you finish the process for your original 30-day EVOA Bali visa…

But nothing is ever that simple!

While the steps are straightforward, the confusing information, website glitches and multiple sites trying to take your money make it a frustrating task. That’s why we’ve created this step-by-step guide on how to attain a Bali 60-day visa and what to look out for.

We came across some difficulties when we tried to extend our EVOA, which ended with us having to contact the immigration office for support. But luckily, we didn’t need to change our travel plans to visit the immigration office in person. So if you’re having the same trouble and would rather not spend time waiting in line, read on to see if we can help you get through this annoying hurdle.

Note: Just in case you weren’t aware, Bali is part of Indonesia and therefore, the EVOA is a visa for all of Indonesia. This means that you have a total of 60 days to explore all the islands of Indonesia.

Disclaimer: This post contains affiliate links. If you make a purchase of a product we recommend through one of our links, we may make a small commission at no extra cost to you! This helps to support our blog and enables us to continue providing you with helpful tips and exciting adventures, so thank you 🙂

Essential Information You Need To Know To Extend Your EVOA Bali Visa

Applying For An EVOA

One of the best things the Indonesian government introduced for tourists was the ability to apply online in advance for the Visa On Arrival.

The process is quite simple and will save you loads of time at the airport. Previously, you would have had to endure long queues where everyone applied at a desk upon arrival.

The initial process is quite straightforward and will generally be approved instantly after payment has been accepted.

Important: To extend your EVOA, you need to register an account on the Evisa Imigrasi website. So don’t forget this step!

When Can I Extend My Bali EVOA?

Typically, you can extend your EVOA the moment you receive your initial approval – that is if you can see the extend button on your account. This allows you to have it all sorted before even arriving in Bali.

However, if you don’t see the extend option on your account, we suggest waiting until you arrive in Bali and clear customs before attempting the below steps. It is common for the extend button to be absent for many travellers but entering the country can sometimes update your account.

If you’ve entered Indonesia and you still don’t see the extend option, don’t stress. This happened to us and we have a detailed step-by-step procedure below of how to apply for your visa extension if this also happens to you.

How Much Does It Cost To Extend My Bali Visa?

The cost to extend your EVOA Bali visa is the same as the cost for your original visa – 519,500 IDR, including a small card fee. This is roughly $50 AUD or $33 USD, so you’ll be out of pocket a total of $100 AUD for a 2-month stay in Bali.

Note: Prices listed in this article are current as of January 2024. To check if the prices are still accurate, visit the Evisa Imigrasi website.

What Is The Official Website To Apply And Extend My EVOA Bali Visa

Just to confuse you even more, there are two official websites to obtain your Indonesian EVOA:

• Molina Imigrasi (server currently down, I believe this site has been removed and Evisa Imigrasi is the only option now)
• Evisa Imigrasi

Note: As of September 2024, the Molina Imigrasi website has server issues. I believe the site has been removed and replaced solely with the Evisa Imigrasi site. I have redirected links this post to link you to the Evisa Imigrasi Website to avoid confusion.

Both of these websites are owned by the Indonesian Directorate General of Immigration are exactly the same. I’m not sure why there are two, but luckily you can use the same account for both websites.

While you’ll find countless other websites claiming they can sort out your Bali EVOA visa for you, I don’t recommend going down this path. These agents generally overcharge and it’s an unnecessary added cost. Plus, many aren’t legit and will have access to all of your sensitive identity information.

We used the Molina Imigrasi website to gain our Bali visas. Although there were a few glitches along the way, this was the safest avenue and took very little time.

Note: The Evisa Imigrasi Website looks exactly the same and follows the same process.

How To Extend Your EVOA Bali Visa

Extending your EVOA Bali visa should be a simple process, but unfortunately, it becomes complicated and frustrating due to a poorly designed website. It’s highly likely that you will encounter difficulties with either the Evisa or the Molina Imigrasi website. But rest assured that the entire process can be completed online.

The most common issue is being able to locate the extend button on your active visa. This happened to us and below, you’ll find detailed steps to help you get through this process as seamlessly and stress-free as possible.

Note: We recommend creating an individual application for each person (unless you have dependants). Creating a batch application – which allows you to add more than one applicant to a single account – made the process even more confusing. It would have been much easier for us if we had both created our own accounts and submitted individual applications.

Step 1: Open The Evisa Website And Log In To Your Account

If you created an account when you initially applied for your EVOA, go to the Evisa Website and log in via the yellow button in the top right-hand corner of the screen.

In the case that you didn’t register an account during your initial EVOA purchase, you can create one now to enable the online visa extension. Do this by clicking the yellow ‘Sign In’ button and creating an account in the next window.

Step 2: Go To The Extend Tab On Your Account

The first point of call is to click the Extend tab on the main menu and check whether your visa is displayed here with an option to extend…

You are most likely going to be shown a blank screen, but don’t worry, this is extremely common. In fact, we don’t know anyone who has been able to find the extend option this way.

However, if you’re one of the lucky ones, simply click the dark blue extend button in the ‘Action’ column. This will take you to the application and after following the prompts, you’ll be set for 2 months in Bali!

Step 3: Return To The Home Page And Search For Your Visa Via The ‘Extend My Visa’ Section

If your visa isn’t displayed in the Extend tab – which is highly likely – return to the home page of Evisa Imigrasi and locate the ‘extend my visa’ section. This is found in the main body of the home page under number 3 of the Visa Application Guideline.

Once you click the blue ‘extend my visa’ button, you’ll be directed to a search page where you will need to enter your date of birth, nationality and passport number to proceed.

Step 4: Open Your Active Visa

After you have entered your details and clicked ‘find’, a list will pop up with all of your visa applications – both active and draft applications.

Click on your active EVOA – the application with a green PAID symbol. You will then be redirected to your active visa application where you should have access to the elusive blue extend button…

Note: If you still don’t see the extend button, don’t stress, we will cover what to do next.

Step 5: Click The Extend Button And Complete The Extend Application

If you see the extend button on your account page underneath the ‘Action’ column, click it and follow the process to extend your EVOA. This process is the same as your original application and is very straightforward.

You will be required to pay an extra 519,000 IDR and once the payment has been processed, you will see your new visa expiry date once you open your visa application under the ‘My Application’ tab – more on this below.

HOWEVER, for some unlucky people like us, this still won’t work.

If you’ve located your visa but still don’t have the extend button option, continue reading. This happened to us and even after entering Bali, we still didn’t have this option.

Step 6: Contact evoa@imigrasi.go.id Via Email For Assistance

If after entering Indonesia, you still find yourself in the same frustrating situation, the next step is to email evoa@imigrasi.go.id for help.

To our surprise, we received a response in less than 10 minutes with clear directions on what to do and an assurance that our visas would be sorted.

In the response email, we were asked to send a copy of our original visa and a photo of the arrival stamp in our passport that we received at customs as we entered Bali.

And here is where it got really weird!

After a few stressful days, we received an email payment confirmation for the approval of the ITAS Visa (limited temporary resident visa) with an expiry date matching our original EVOA.

Needless to say, we were very confused and a little concerned.

We checked the ‘My Applications’ tab and sure enough, our apparently new ITAS Visa was there – along with our EVOA, but still no extend option.

At this point, we were almost certain that we were going to have to visit the immigration office to extend our EVOA and potentially have to pay for a new visa that we didn’t even apply for. But before jumping to any conclusions we thought we should try a few more avenues online.

We tried contacting evoa@imigrasi.go.id for help once again, only this time we didn’t hear back. After a rather stressful evening, the following day we decided to go through the process again from step 1. And hey presto, this time after completing the search, our visa application had the extend button! We proceeded to go ahead with the application and complete the payment of 519,000 IDR for the correct visa.

But wait, there’s more…

After submitting our payment, we didn’t receive any form of email confirmation about our extension or payment success. Once again, we tried contacting Imigrasi and again, we didn’t receive a response.

Feeling frustrated but determined not to step foot in an Immigration Office, we continued searching the website and finally found evidence that our visa had been successfully extended. We learnt this by going to the ‘my applications’ tab, clicking on the transaction number of our EVOA and checking the ‘Valid Until’ section.

While this was a positive, we still had no documentation about this extension other than that little updated expiry date on our transaction page. We did a little more digging and eventually found the PDF of our approved extension by going into the extend tab and clicking on the ‘e-TIK’ button.

Needless to say, it was an absolute whirlwind to figure all of this out and find the correct documentation on the Evisa Imigrasi Website. We hope that this information helps you with your Bali Visa Extension and removes some of the unwanted stress!

The good news is, We have not come across anyone that has had to endure what we did to extend their Bali EVOA online. Most commonly, people will find the extend tab in Step 3 – after searching for their application via the ‘Extend My Visa’ section.

Important Note: Make sure you download and save the extension of your visa once it has been emailed to you to avoid having to rely on the website should you need it for any reason.

Common Problems You May Face When Extending Your EVOA Bali Visa

HTTP 500 internal server error

A HTTP 500 internal server error indicates that the website you’re attempting to access is currently unavailable on the internet. This error typically suggests an issue with the website itself, rather than your browser. Occasionally, corrupt data in your browser can also trigger this error.

Here are some things you can try to resolve this issue:

• Reload the page
• Clear Browser Cookies and History
• Try a different network (change wi-fi or switch to a mobile hotspot)
• If you have a VPN, you may have to turn your VPN off to access this website
• Use a different device
• Wait several hours and try again

If none of the above worked for you, read this article on HTTP 500 internal server error

I don’t see my application in the Extend Section

It is very uncommon to find anything in the extend section until after you have extended your Bali Visa. It is extremely annoying and also confusing, but it’s just one of the glitches we have found after using the Evisa Imigrasi website.

To find and extend your application, you will need to go back to the homepage and search for your application via the ‘extend my visa’ button.

Status stuck at “waiting for payment”

I’m sure you’ve been through this before, stuck on a screen with the dreaded blue wheel of death after making a purchase, unsure if your payment was processed or not.

It’s frustrating to say the least, and unfortunately, there is no solid answer as to why. It could be due to a poor internet or server connection, or issues with the payment gateway’s security. In any case, wait for a few minutes and if that doesn’t work, refresh the page and try again.

Note: Before attempting another payment, it’s always wise to check your bank account to ensure the payment wasn’t actually processed.

Passport not accepted

If your passport is not accepted during the account creation process on the Evisa Imigrasi website, the most common issue is with the uploaded image. This could be due to a file size that is too large or an incorrect format.

To ensure acceptance, try compressing your image to a size less than 200kb and export it in .jpg format.

Frequently Asked Questions About The Bali EVOA

How Much Does The EVOA Bali Visa Cost?

The Bali EVOA is priced at 500,000 IDR (approximately $50 AUD), with an additional card transaction fee of 19,500 IDR (around $2 AUD). This brings the total online cost to 519,500 IDR (approximately $52 AUD).

To extend the Bali EVOA for another 30 days, you’ll incur the same fee. This brings the total price for a 60-day visa for Indonesia to 1,039,000 IDR ($104 AUD).

What Documents Do I Need For The EVOA Bali Visa?

To generate a successful application, the documents you need are as follows:

• A valid passport with at least 6 months validity from your arrival date
• A photo of your passport biodata page (in JPG/JPEG/PNG format, max. size 200 kb)
• A passport size image (in JPG/JPEG/PNG format, max. size 200 kb) – this can be done at home as long as you follow the guidelines
• A valid email
• Residence information in Bali/Indonesia (such as hotel details)
• A return or outbound flight ticket
• A Mastercard, Visa, or JCB card for payment

Note: On our application, we did not have to provide any details about a return or outbound flight, though these are the requirements provided by Evisa Imigrasi.

How Long Is The EVOA Visa Valid?

Bali’s EVOA is valid for 30 days and can be extended once for another 30 day period. So with the extension, you can stay in Bali for a total of 60 days.

Can I Extend The Bali EVOA Visa Online?

Yes, if you originally applied for the EVOA online you can extend it online also.

For a step-by-step guide on how to extend your Bali EVOA see the procedure above.

Note: If you didn’t apply online and instead, obtained your VOA at the airport, you cannot extend it online. You will have to visit an immigration office if you want to extend. We highly recommend you apply for the EVOA online before arriving in Bali, especially if you plan on extending your EVOA.

Should I Create An Account On The Evisa Imigrasi Website?

Yes, you should initially create an account on the Evisa Imigrasi website. This gives you easy access to your visa and any information/documents you may need in the case you lose them.

You will also need an account on the Evisa Imigrasi website if you intend to apply for an extension.

Do You Need To Complete Biometrics To Extend The EVOA Bali Visa?

No, the entire process is online and can be completed through the Evisa Imigrasi website. While the process can be a little glitchy at times, it is generally straightforward and easy to do.

See above for a step-by-step breakdown of how to apply for an extension on your Bali Visa.

Do I Need Additional Documents To Enter Bali?

After you arrive in Bali, it is possible that the customs personnel will ask you for extra documentation before they accept you into Bali. The extra documents they may ask for are:

• A valid passport of at least 6 months
• Proof of available funds to support your stay
• A flight ticket out of Indonesia

Other than a valid passport with 6 months validity, which is an obvious requirement to travel internationally, the other requirements are rarely checked. However, there is still a moderately high chance that you’ll be asked for proof that you’ll be exiting the country within 60 days so we suggest having this sorted beforehand.

Other Visas That Grant Permission To Stay In Bali For 60 Days

There is another visa that is valid for 60 days from the date of entry into Bali, though this visa costs 1,500,000 IDR – a more expensive option compared to the EVOA.

This visa is most commonly known as the B211 Tourism Visa, however, you won’t find this written anywhere on the Evisa Imigrasi website. The only way to find this visa option is to follow the prompts after clicking the orange ‘Apply’ button in the main body of the home page and choosing the Tourism Visa – 60 Days option in the drop down after expressing your reason for entering Indonesia.

Your original option will be for 60 days on this visa, but it can be extended twice to allow you to stay in Indonesia for up to 6 months. If you’re a long-term traveller wishing to stay in Bali for a while, this is the best option.

Final Thoughts

We hope that this guide on extending your EVOA for visiting Bali has helped you avoid any unnecessary stress! To ensure a seamless experience, we highly recommend creating an individual account for each application – unless you have dependents. Remember to check all sections of the website for the elusive blue ‘extend’ button and if you still don’t see it after entering Indonesia, contact Evisa Imigrasi.

If you have any additional questions that we haven’t covered in our guide, please feel free to reach out by leaving a comment below or contacting us via DM on Instagram.

Happy Travelling 🙂